Eastern Bankshares, Inc. functions as the parent entity for Eastern Bank, which primarily delivers a wide range of financial and banking solutions to individual consumers, commercial clients, and small businesses. The company's activities are organized into two main divisions: the Banking Business and the Insurance Agency Business. Eastern Bank offers diverse deposit accounts, including both interest-bearing and non-interest-bearing checking options, money market accounts, savings accounts, and time certificates of deposit. It also provides customers with debit and credit cards. Its comprehensive lending portfolio covers commercial and industrial loans, commercial real estate and construction financing, and small business loans. For personal needs, the bank extends residential real estate loans, home equity products, lines of credit, and various other consumer loans such as unsecured personal lines, overdraft protection, and financing for automobiles, home improvements, and even aircraft. Beyond core banking, the company provides essential services like cash management, merchant solutions, escrow management, government and international banking, interest on lawyers trust accounts (IOLTA), and retirement planning. It also offers specialized products and services tailored for not-for-profit organizations and the healthcare sector. Further enhancing its offerings, Eastern Bankshares delivers comprehensive wealth management, including trust and investment products, financial planning, portfolio management, private banking, and fiduciary services. It also actively participates in community development and offers asset-based lending. Customers can access convenient digital banking channels through online, mobile, and telephone platforms. The company also streamlines business operations with automated lockbox collection and account reconciliation services, in addition to providing a variety of insurance products. As of December 31, 2021, Eastern Bankshares, Inc. maintained a significant physical footprint, with 105 branch offices located across eastern Massachusetts and southern New Hampshire. Its network also included 23 non-branch offices in eastern Massachusetts, one in New Hampshire, and another in Rhode Island. Established in 1818, the company's headquarters are situated in Boston, Massachusetts.
